ONE
HAPPY
GUEST

ONE HAPPY GUEST ONE HAPPY GUEST ONE HAPPY GUEST
HOME
ABOUT US
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ONE
HAPPY
GUEST

ONE HAPPY GUEST ONE HAPPY GUEST ONE HAPPY GUEST
HOME
ABOUT US
OUR SERVICES
CONTACT
More
  • HOME
  • ABOUT US
  • OUR SERVICES
  • CONTACT
  • HOME
  • ABOUT US
  • OUR SERVICES
  • CONTACT

our services

We offer the following hotel, restaurant and retail guest experience programs:


HOTEL

We have curated four hotel guest experience programs. Within each program, you may choose either one experience or two … all that aim to “off the charts wow” your guests … 

- Check-in (choose from one to two experiences)

- In-room  (choose from one to two experiences)

- Check out (choose from one to two experiences)

- Custom guest experience

We will provide you with the program details and pricing upon request.


RESTAURANT  

We have curated two restaurant guest experience programs to engage and delight your guests and set you apart from the competition: 

- Welcome (choose from one to two experiences)

- Customer Engagement (choose from one to two experiences)

 We will provide you with the program details and pricing upon request. 


RETAIL 

We have curated two retail guest experience programs that will drive customer/guest engagement, build brand loyalty and create repeat business:

- Welcome (choose from one to two experiences) 

- Customer Engagement (choose from one to two experiences)

We will provide you with the program details and pricing upon request.


hotel

"CHECK-IN"

"CHECK-IN"

"CHECK-IN"

First impressions are everything! Whether your hotel has front-desk check-in, a check-in kiosk, uses mobile check-in or a mix of each, the aim is to make this process flawless and exciting the minute they walk in to your lobby (and even prior to that!)  Our check-in experiences will captivate your guests ... even the toddler set and make them feel off-the-charts amazing and like a lifetime VIP!

"IN-ROOM"

"CHECK-IN"

"CHECK-IN"

Life is all about the journey! What you experience along the way ... birthdays, anniversaries, graduations, new baby, love and "just because"  are all worth celebrating through our 

in-room experiences!  A decadent piece of chocolate on the pillow is always a nice touch ... don't get me wrong ... but we're here to create more of a "mind-blowing", "whoa", "wow", "rad", "awesome" moment to remember!

"Check out"

"custom guest experience"

"custom guest experience"

It's always hard to say goodbye!  But if the guest's experience has been exceptional, it will just be ... til we meet again!  We offer several check-out experiences that will help bring that guest back time and time again.  

"custom guest experience"

"custom guest experience"

"custom guest experience"

Life is just a bit extra amazing when you can offer experiences that are truly personalized!  Your guest loves sports ... we've got you covered, your guest has kids ... we've got you covered, your guest loves cooking ... yup, you guessed it ... we've got you covered!  Let's not forget the arts, health and fitness and personal shopping as experiences that are way cool and truly memorable too!  

restaurant

"Welcome"

"customer engagement"

"customer engagement"

You walk into a restaurant and you feel a vibe ... good or bad  but there's a vibe.  We create experiences that elevate that vibe and truly welcome your guests ... it's now captivating, exceptional and hype-worthy ...  (and most likely will make it onto someone's IG, Facebook and X feed within minutes because they had to share)!

"customer engagement"

"customer engagement"

"customer engagement"

You have great seating, an amazing menu and a smiling and well-trained staff ... what more could you offer your guests?  What can differentiate you from all the other establishments that have the same?  It can simply be the difference of having an experience that compliments the menu you serve in the most fun and innovative way!  

RETAIL

"Welcome"

"customer engagement"

"customer engagement"

Walking into a store should be like walking onto a movie set and you're the star!  Lights, music, a theme, a vibe ... and you are the most important person in the room!  Understanding your brand is key and based on that,  we create experiences that welcome your guests far beyond what the rest of the retail world is doing!  

"customer engagement"

"customer engagement"

"customer engagement"

Shopping in a store should go way beyond basic transactions  ... the experience should evoke the senses, be immersive and innovative. It should also be a bit like "unboxing" and the hint of mystery that comes with it.  The new world of "retailtainment" relies on unique experiences that will undoubtedly differentiate you from your competition.  

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